Pricing and Payment

• A custom order fee may apply depending on the complexity of the design.

• Pricing will be quoted before production begins.

• Full payment is required upfront to secure your order.

Custom Design Process

We want you to love your piece! For fully custom designs, we will provide a concept preview before finalizing the piece. Minor adjustments may be made within reason. However, once a design is approved, no further changes can be made.

Turnaround Time

Custom orders typically take 1 week to complete, once design is made and agreed upon. The turnaround time for custom pieces will also depend on the availability of materials. If the required materials are not on hand, additional time may be needed to source them. Rush orders may be available for an additional fee—please inquire about availability.

Revisions and Approvals

We want you to love your piece! For fully custom designs, we will provide a concept preview before finalizing the piece. Minor adjustments may be made within reason. However, once a design is approved, no further changes can be made.

Custom Order Refunds

Due to the personalized nature of custom orders:

• All custom sales are final—we do not accept returns or exchanges.

• Cancellations must be requested within 24 hours of payment; after this period, your order is non-refundable.

We look forward to bringing your inspiration to life!

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.